TMCnet.com RSS Service: call center recording

Health department swine flu vaccines begin

Sat, 07 Nov 2009 23:50:49 GMT

...Pike. McDaniel said she called repeatedly Wednesday to make an appointment. She got either a busy signal or silence. The call center recorded calls in the order they came in, and about 1 that afternoon, she got a call back asking ...

SafeNet, TantaComm Help Call Centers Secure Data, Meet PCI Compliance

Wed, 22 Apr 2009 12:03:25 GMT

...reporting for seamless, cost-efficient management of encrypted data across databases, applications, networks, and endpoint devices. TantaComm will discuss "Securing Call Center Recordings" at SafeNet's booth (2325) at RSA Conference 2009 on Tuesday, April 21 at 11:30 a.m ...

Flawed unemployment insurance call center system costing California millions

Thu, 19 Feb 2009 13:46:09 GMT

...through the department's Web site. That message service has cost taxpayers at least $5.7 million since 2004, state call center records show, but most of the tab -- $4.6 million since the beginning of 2008 -- has come since the ...

Jobless calls cost state millions

Thu, 19 Feb 2009 04:00:01 GMT

...file their claims through the department's Web site. That message service has cost taxpayers $6 million since 2004, state call center records show, but most of the tab -- $4.9 million since the beginning of 2008 -- has come since the ...